What does the term "generic" mean?
Generic drugs are produced and distributed without patent protection. A generic contains the same active ingredients as the brand pills and is identified by its chemical name rather than its brand name. Generic Drugs are manufactured by the certified producer but not by the original drug's producer. Generic drugs can be issued when the brand-name equivalent's patent expires. Upon the original medicine's patent expiration any pharmaceutical company can obtain a right on its production and purchase a chemical formula.
Why do generic medicines cost less than brand ones?
Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. Companies, manufacturing generic medicines do not have to invest in any research and development or pay for advertising and marketing. It is only necessary to purchase a chemical formula to produce a generic drug. Consequently, you get world-class drugs at a reasonable price!
What is the quality of generic drugs?
The quality of generic drugs doesn’t differ from its brand name counterparts, even if they differ in shape and color. Generic drugs have identical active ingredients, the quantity and speed of absorption of its active ingredients into the bloodstream.
Do you require a prescription before purchasing on your site?
Notice that we do not require any prescription for anything you can order on our site, but we strongly recommend you to consult your doctor before ordering anything from us.
What shipping rates do you have?
The shipping rates may vary depending on the shipping option you choose, the country of the destination, and the products you order. To find out the shipping cost, you should add desired products to shopping cart, and proceed to checkout.
Do you ship internationally?
We ship to most worldwide countries. Please contact our Customer Service or check the order form to find out the available delivery options for your region.
How orders are being sent?
We understand that your confidentiality and anonymity is important when you place an order online with us. That's why our orders are sent in discreet looking packages without any information of the contents on the outside of the package.
What if the package is damaged or something is missing?
In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment.
What shipping methods do you use?
Currently we offer you two shipping methods:
– Airmail (for USA customers it is called US Postal Service) with the usual Airmail's waiting period 2-3 weeks (the package may be also delivered earlier);
– EMS Courier Delivery's waiting period lasts 3-8 business days. Unfortunately, the Courier Delivery can take a little longer because of the delay at customs which doesn't depend on our delivery service. That's why we can't guarantee, that you will receive it within 3-8 business days.
What should I do if I haven't received my order yet?
First of all, check your shipping type. If it is Airmail it takes 2-3 business weeks, if it is EMS it takes 3-8 business days. Mind that delivery can take a little longer because of the delay at customs which doesn't depend on our delivery service. So don't worry, anyway you will get your order. 99% of our customers successfully get their orders. If something goes wrong and you don't get your order, please, appeal to our customer care department.